Sell Gold by Post

Your gold. Securely tracked from you to us.

Send your jewellery using Royal Mail Special Delivery, with tracking through the Royal Mail network and insurance cover up to £5,000*.

  • Tracked postal journey
  • Insured up to £5,000*
  • Signature on delivery
Request your free gold selling pack
Cash4Gold-Now selling pack with gold jewellery and a phone

How Cash4Gold-Now sends and receives your gold

Cash4Gold-Now customers send their jewellery using Royal Mail Special Delivery. The parcel has a tracking reference so its progress can be followed through the Royal Mail network. When delivered, it is received at our valuation centre and matched to the customer's unique reference before professional valuation begins.

Up to £5,000 total insurance cover is available when using the two insured Royal Mail Special Delivery bags supplied in your Cash4Gold-Now Gold Selling Pack. Each bag provides cover up to £2,500.*

Follow your gold

See the journey from the
Post Office to our valuation centre

See it for yourself

Your parcel doesn't simply disappear into the post.

See how a Cash4Gold-Now selling pack travels from the Post Office through the postal journey and into our valuation centre.

  • Accepted at the Post Office
  • Tracked through the Royal Mail network
  • Pre-printed customer valuation form
  • Delivered to our valuation centre
  • Logged securely for valuation
Customer handing a parcel over the Post Office counter

Royal Mail Special Delivery

A service designed for valuable items

Royal Mail describes Special Delivery as a tracked service for valuable items, with delivery confirmation and signature/photo features on applicable services.

Your parcel travels through Royal Mail’s network towards our valuation centre, with tracking updates providing visibility of its progress.


£5,000

Insurance cover up to £5,000*

Up to £5,000 total insurance cover is available when using the two insured Royal Mail Special Delivery bags supplied in your Cash4Gold-Now Gold Selling Pack. Each bag provides cover up to £2,500.*

Security at every handover
Tracked from posting to
delivery
Customers can use their Royal Mail tracking reference to follow the status of their parcel as it moves through the network.
When it reaches us
Matched to your customer
reference
Your pack and paperwork carry a unique customer reference so the collection can be identified as soon as it reaches the valuation centre.

Once it arrives

Security continues
inside our valuation centre

Once Royal Mail delivers your parcel, our secure valuation process begins.

1

Parcel Logged

Matched to your unique reference.

2

Carefully
Unpacked

Contents checked and itemised.

3

Professionally
Tested

Thoroughly weighed and assessed by the valuation team.

4

Offer Explained

We contact you with a no-obligation offer.

5

You Decide

Accept the offer or request qualifying items back under the terms.

Request a free Gold Selling Pack

Questions about security

Sending gold by post:
frequently asked questions

Cash4Gold-Now provides a prepaid Royal Mail Special Delivery service for sending jewellery to our valuation centre. The service provides tracking through the Royal Mail network and delivery confirmation. Up to £5,000 total insurance cover is available when using the two insured Royal Mail Special Delivery bags supplied in your Cash4Gold-Now Gold Selling Pack. Each bag provides cover up to £2,500.*

Request a free Cash4Gold-Now Gold Selling Pack, place your jewellery inside the protective packaging supplied, complete the required paperwork and securely seal the mailing bag. Take the parcel to a Post Office and retain your proof of posting and tracking information.

We use Royal Mail Special Delivery for customers sending jewellery to our valuation centre. It is a tracked service designed for valuable items.

Yes. Your Royal Mail Special Delivery parcel has a tracking reference which allows you to follow its progress through the Royal Mail network and confirm when it has been delivered.

Yes. Up to £5,000 total insurance cover is available when using the two insured Royal Mail Special Delivery bags supplied in your Cash4Gold-Now Gold Selling Pack. Each bag provides cover up to £2,500.*

Yes. Royal Mail Special Delivery is a tracked service. Tracking events allow you to follow the progress of your parcel through the Royal Mail network.

Yes. When you hand your parcel over at the Post Office, retain your proof of posting and tracking information until your parcel has been safely received and your transaction is complete.

Yes. Royal Mail Special Delivery provides delivery confirmation and signature/photo features on applicable services. Your parcel is delivered directly to our valuation centre.

Royal Mail Special Delivery by 1pm is designed for delivery by 1pm the next working day when posted before the relevant cut-off, subject to Royal Mail service conditions, postcode exceptions and other restrictions.

Your parcel is received at our valuation centre, matched to your customer reference and passed into our valuation process. Your jewellery is carefully unpacked, weighed and professionally tested before a senior valuer reviews the collection and an offer is made.

Our valuation process considers factors including the weight and precious-metal purity of your jewellery. We use professional testing equipment, including XRF technology, as part of the assessment process.

If a parcel does not arrive as expected, its Royal Mail tracking information provides the starting point for investigating its journey. Up to £5,000 total insurance cover is available when using the two insured Royal Mail Special Delivery bags supplied in your Cash4Gold-Now Gold Selling Pack. Each bag provides cover up to £2,500.*

Yes. Up to £5,000 total insurance cover is available when using the two insured Royal Mail Special Delivery bags supplied in your Cash4Gold-Now Gold Selling Pack. Each bag provides cover up to £2,500.*

Yes. We recommend keeping anything you want to retain for sentimental reasons and sending only the jewellery you would genuinely consider selling.

Yes. Broken chains, damaged rings, single earrings and other unwanted gold items can still contain precious metal and can be sent for professional valuation.

Our valuation team professionally assesses the items received. Not everything that looks gold necessarily contains valuable gold, which is one reason professional testing forms part of the valuation process.

No. Receiving a valuation does not mean you have to accept the offer. You remain free to decline it, with qualifying items returned in accordance with our current terms.

For Bank transfer and Paypal payments are made instantly and normally recived within an hour of accepting our offer. Payments by cheque or cash are sent using royal mail special delivery and are normally recived within 48 hours.

No. Your Cash4Gold-Now Gold Selling Pack includes the prepaid postal service required to send your jewellery to our valuation centre in accordance with the pack instructions.

No. We recommend following the instructions supplied with your Cash4Gold-Now selling pack and using the specified Royal Mail Special Delivery service for valuable jewellery.

Follow the selling-pack instructions carefully, complete the required paperwork, securely package your items, keep your proof of posting and retain your Royal Mail tracking information.

Request Your
FREE Gold Selling Pack

Postal service for UK customers only

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Send your gold with confidence

Request your free Gold Selling Pack and send your jewellery using a tracked,
secure postal journey.

Get Free Selling Pack

*Up to £5,000 total insurance cover is available when using the two insured Royal Mail Special Delivery bags supplied in your Cash4Gold-Now Gold Selling Pack. Each bag provides cover up to £2,500.*

Cash4Gold

0207 118 1848

Cash4Gold

info@cash4gold-now.com

Cash4Gold

77 Farringdon Road London, EC1M 3JU

Cash4Gold

Monday to Friday: 8am–8pm

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