How Selling Your Gold Works
How It Works
Sell unwanted gold, platinum or palladium from home in six simple steps. Request your free Gold Selling Pack, post your items using tracked Royal Mail Special Delivery, receive a professional valuation and decide whether to accept your no-obligation offer.
- Free selling pack
- Insured up to £5,000*
- No obligation to accept
How does selling gold with Cash4Gold-Now work?
Selling gold by post with Cash4Gold-Now is a six-step process: request a free Gold Selling Pack, gather the gold, platinum or palladium you want valued, pack and post it using Royal Mail Special Delivery, have the items logged, weighed and professionally tested, receive a no-obligation offer by phone, and choose whether to accept.
If you accept, payment is arranged. If you decline, your items are sent back to you in the same way we received them.
The complete journey
Six clear steps from
jewellery box to valuation
You stay in control throughout the process. Sending your items for valuation does not commit you to selling them.
- 01
Request your free pack
Order your free Gold Selling Pack online. It includes the packaging, instructions and paperwork you need to send your items securely.
- 02
Gather what you want valued
Sort through your jewellery. Broken, tangled or unworn gold is just as valuable as the rest of your jewellery.
- 03
Pack and post securely
Complete the valuation form, place your items in the protective packaging and hand the parcel in at the Post Office using Royal Mail Special Delivery.
- 04
We professionally value it
Your collection is logged, weighed and tested using professional equipment, including XRF technology, before a senior valuer reviews it.
- 05
We call you with your offer
We contact you with a competitive, no-obligation offer based on factors including precious-metal content, weight and the relevant market price.
- 06
Accept and get paid
If you accept our offer, bank transfer and PayPal payments are sent straight away and are normally received within an hour. Cheque and cash payments are sent by Royal Mail Special Delivery and normally arrive within 48 hours.
Step 1–2: Your Gold Selling Pack
Everything you need to send your collection securely.
Your pack is designed to make the postal process straightforward. Follow the enclosed instructions, complete your valuation form and use the protective packaging provided for the items you want us to assess.
- Protective packaging for your jewellery
- Tamper-resistant mailing bag
- Pre-printed customer valuation form
- Unique customer reference
- Royal Mail Special Delivery instructions
Step 3: Secure postage
Tracked Royal Mail Special Delivery insured up to £5,000*
Take your completed parcel to the Post Office and keep your proof of posting. Royal Mail Special Delivery provides tracking so you can follow the parcel's journey to our valuation centre.
Up to £5,000 total insurance cover is available when using the two insured Royal Mail Special Delivery bags supplied in your Cash4Gold-Now Gold Selling Pack. Each bag provides cover up to £2,500.*
Learn more about selling gold by post
Step 4: Professional valuation
Your jewellery is weighed, tested and reviewed by a senior valuer.
When your parcel arrives, it is matched to your customer reference and entered into our valuation process. We assess the precious-metal content rather than relying solely on appearance or hallmarks.
- WeightYour items are weighed using professional scales.
- PurityProfessional testing, including XRF, helps assess metal composition.
- MarketThe relevant precious-metal market price is considered when your offer is calculated.
Step 5–6: Your decision
We make the offer. You
decide what happens next
- 01
Receive your offer by phone
We contact you after the collection has been professionally assessed.
- 02
Accept or decline
You remain in control. Receiving your gold for valuation does not mean you have to sell.
- 03
Payment after acceptance
For bank-transfer customers, payments are normally made within minutes of accepting an offer.
What can you send?
Gold, platinum and palladium in
many different forms
Gold Jewellery
Chains, necklaces, bracelets, rings, earrings, watches and other gold jewellery.
Gold Coins
Sovereigns, Britannias, Krugerrands, Maple Leafs, Eagles and other gold coins.
Scrap Gold
Tangled chains, damaged rings, single earrings and other unwanted scrap gold.
Gold Bullion
Gold bars and other bullion products can be sent for professional assessment.
Platinum
Platinum jewellery and qualifying precious-metal items can also be valued.
White Gold
The colour of the alloy does not stop it being gold. Our team tests the metal content.
Rose Gold
The colour of the alloy does not stop it being gold. Our team tests the metal content.
Palladium
Send qualifying palladium items alongside your other precious metals
Dental Gold
Qualifying dental gold and other unusual precious-metal items can be assessed.
Gold Watch
Gold watch cases and bracelets.Insurance cover up to £5,000*
Up to £5,000 total insurance cover is available when using the two insured Royal Mail Special Delivery bags supplied in your Cash4Gold-Now Gold Selling Pack. Each bag provides cover up to £2,500.*
Quick, straightforward and no pressure.
Very easy to use. I ordered the pack online which arrived within a few days with the pre-paid special delivery envelope. I received a call the day after posting with the offer and received the funds the same day.
How It Works FAQs
Questions before you
send your gold
The key things to know about postage, valuation, offers and payment.
No. The Cash4Gold-Now Gold Selling Pack is free to request.
Send only the gold, platinum or palladium items you genuinely want professionally valued. Keep anything sentimental that you do not want to consider selling.
Yes. Broken chains, damaged rings, single earrings and other unwanted items may still contain valuable precious metal.
Yes. The return service uses Royal Mail Special Delivery. Keep your proof of posting and tracking information until the transaction is complete.
Up to £5,000 total insurance cover is available when using the two insured Royal Mail Special Delivery bags supplied in your Cash4Gold-Now Gold Selling Pack. Each bag provides cover up to £2,500.*
Your parcel is matched to your customer reference, logged and passed into the valuation process. Your items are weighed and professionally tested before a senior valuer reviews the collection.
Our valuation process uses professional precious-metal testing equipment, including XRF technology, alongside professional scales and senior valuer assessment.
No. The valuation is no obligation. You can decide whether to accept the offer after we contact you.
If you decide not to sell, qualifying items can be returned in accordance with the current terms and conditions.
For bank-transfer customers, payments are normally made within minutes of accepting an offer. Other available payment methods may take longer.
FREE Gold Selling Pack
Postal service for UK customers only
Ready to get started?
Gather together the unwanted gold, platinum or palladium you are comfortable having
valued and request your free Cash4Gold-Now Gold Selling Pack.
*Up to £5,000 total insurance cover is available when using the two insured Royal Mail Special Delivery bags supplied in your Cash4Gold-Now Gold Selling Pack. Each bag provides cover up to £2,500.*
